Version June 2021
The Sweetlboom-melbourne.aus website attaches great importance to the correct processing of your data. We will therefore treat the personal data provided to us with the utmost care and in accordance with the law. You can rely on that.
This statement explains how we handle your privacy. This means, among other things, that we:
- clearly state the purposes for which we process personal data.
- We do this through this privacy statement;
- limit the collection of personal data to only that data which is required for legitimate purposes;
- ask you for your explicit consent to process your personal data if your consent is required;
- take appropriate technical and organisational (security) measures to protect your personal data and require this of parties that process personal data on our behalf;
- respect your right to access, correct or delete your personal data at your request.
We recommend that you read this statement carefully.
No rights can be derived from the Levaire.de website in any way. Levaire.de does not accept any liability for any harmful consequences of the use of the websites or the information available on the websites.
Privacy statement
We respect the privacy of visitors to our websites and ensure that the personal data you provide is treated confidentially. Personal data is processed in a manner that complies with the requirements of the General Data Protection Regulation and the Telecommunications Act.
Who is responsible?
Levaire.de is the ‘controller’ within the meaning of the AVG for the processing of personal data in the following situations:
- The processing of personal data after a customer has created an order and/or customer account.
- The processing of personal data in the context of the customer relationship with Levaire.de or potential customers with whom Levaire.de has contacted or would like to contact;
- Processing personal data of visitors to Levaire.de's website(s);
- Processing personal data of recipients - who have given their unambiguous consent - for promotions, newsletters and commercial e-mails from Levaire.de;
- Processing all other personal data of persons who contact Levaire.de or through whom Levaire.de processes personal data.
A different policy applies to partners, employees, temporary workers, interns and applicants for a position at Levaire.de.
What personal data does Sweetbloom-melbourne.aus process?
Levaire.de processes personal data that you have provided to Levaire.de, personal data that arises when you visit the website and/or read newsletters, and/or personal data that you have provided to Levaire.de in order to place an order, and/or personal data that Levaire.de has been able to deduce from other sources, such as the company's social media platforms. It concerns the following types of personal data:
- Personal data provided by you:
- Personal data collected or generated through our website, electronic newsletters, commercial e-mails or similar technologies:
- Personal data obtained from other public sources such as social media platforms and public registers:
Purposes
Levaire.de uses your personal data for various purposes:
- The execution of the contract in which you have ordered products from a supplier via the Levaire.de website and which Sweetbloom-melbourne.aus makes possible for you.
- Fulfilment of legal obligations.
- Maintaining contact with you. Your contact details are stored in our customer system and may be used, among other things, to send you newsletters, updates and information that you have requested from us.
- Improving our product and service information and carrying out targeted marketing.
- Conducting and evaluating customer satisfaction surveys.
- Creating user statistics for the Levaire.de website.
Reasons for processing personal data
Levaire.de processes personal data exclusively on the basis of one of the legal bases mentioned in Article 6, paragraph 1 of the AVG. Specifically, the following reasons apply:
Consent
If we have asked for and you have given us permission to process your personal data, you have the right to withdraw this permission at any time.
Execution of the agreement
If you give us an assignment to provide our services, we will process personal data if and to the extent necessary to carry out the assignment.
Legal obligation
Legitimate interest
Levaire.de uses your contact details to inform you via newsletters and promotional emails.
Processors
Levaire.de engages service providers (processors) to process personal data on behalf of Levaire.de. Levaire.de enters into a processing agreement with these processors that meets the requirements of the AVG.
For example, Levaire.de works with ICT service providers that offer software (Software as a Service) or hosting services. In addition, there are ICT service providers that help us keep our systems secure and stable. We also use the services of third parties to send newsletters and advertising e-mails.
Disclosure of personal data to third parties
Sometimes it is necessary to share your personal data with third parties. This is necessary, among other things, to execute the agreement with the supplier of the products you have ordered. There are also legal obligations that require the sharing of personal data with third parties.
Personal data is shared with third parties in the following cases, among others.
If we are obliged to share personal data with third parties as a result of a court ruling, we must comply with that ruling.
Personal data may also be shared with third parties in the event of a reorganisation or merger of our company or if (part of) our company is sold.
Transfer outside the (European Economic Area) EEA
In certain cases, it is necessary to transfer personal data to locations outside the European Economic Area (EEA). Depending on the circumstances of the individual case, this may be necessary for the performance of your purchase contract if the supplier is located outside the EEA.
Storage duration
Levaire.de does not store personal data for longer than is necessary for the purpose of the processing or as required by law.
Security
Levaire.de ensures that the personal data in its possession is adequately secured, in accordance with the applicable requirements and guidelines.
Questions or complaints?
On the basis of the AVG, every person can exercise certain rights with regard to their personal data. For example, you have the right to inspect, correct and delete personal data in certain cases. In some cases, you can also object to the use of your data or request a restriction on such use. In certain cases, you can even request that your data be transferred to another party. For all these questions, please contact us at support@Levaire.de.
Use of cookies
We use cookies on our websites. When you visit the website for the first time, a message appears on the screen asking for your explicit consent to the use of cookies. A cookie is a file that is sent with the pages of this website and stored by your browser on the hard drive of your computer or mobile device. We use cookies to store your settings and preferences, such as the language of the website.
You can remove cookies from your hard drive at any time. You can also disable cookies via your browser. See, for example, this explanation from the Consumentenbond.
Google Analytics
We use Google Analytics to keep track of how users use the website and how effective our Adwords ads are on Google search result pages. The information obtained, including the IP address of your computer, is transmitted to Google. Google stores this information on servers in the United States. For more information, see the Google Privacy Policy and the specific Google Analytics Privacy Policy.
Google will use this information for the purpose of tracking how our websites are used, compiling reports on website activity for us and providing its advertisers with information about the effectiveness of their campaigns. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. We have no influence over this. We have not authorised Google to use the Analytics information obtained for other Google services.
Social media cookies
When we use tracking cookies, we ask permission through our website to do so.
Changes to the privacy policy
Levaire.de reserves the right to change or amend this ‘Privacy Policy’ at any time and for any reason.